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List of Programs

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Supportive Services for Veteran Families

The Supportive Services for Veteran Families Program (SSVF) is to provide temporary supportive services to very low-income families who are homeless or at risk of becoming homeless.  Through the SSVF homelessness prevention and rapid re-housing services, veteran households will be supported in maintaining long-term housing stability.

How it works:

Centralized intake is provided by Heartline 211 with Legal Aid Services providing all legal services for participants of this program.  Goodwill Industries of Central Oklahoma is proud to partner with Upward Transitions to provide case management to participants of the SSVF program as well as allow candidates to be screened, unmet needs will be assessed and identified, and support services will be provided at Goodwill, Heartline 211 and Upward Transitions.  Services provided within SSVF Program include:

  • OUTREACH - SSVF partners participate in local job fairs, veteran organization events; community functions and collaborates with additional veteran services providers to reach veterans
  • CASE MANAGEMENT – Program partners will provide case managers with participants and match unmet needs with resources both internally and externally.  Follow up and retention services will also be available to participants to provide sustainability.
  • LEGAL ASSISTANCE – Legal Aid Services of Oklahoma will provide each participant with individualized counseling services to help resolve housing barriers and assist with applying for public housing benefits.
  • EMPLOYMENT COUNSELING – SSVF Participants will have access to specialized employment training, job readiness assistance, individualized employment counseling and skills assessment.  Training offered will include: basic computer training, resume development, interview readiness and job search assistance.

Additional services include
• Housing barriers assessment
• Emergency Housing Stability Assistance
• Temporary Financial Assistance
• Housing Counseling
• Rental Agreement Education
• VA Benefits Assistance and Counseling
• DHS assistance and counseling
• Landlord-Tenant Mediation
• Future Housing Stability Planning
• Referrals to other services including: health care, health insurance, education services, daily living services, personal financial planning services and child care services.

Success Stories

Chad, a Navy veteran, and his wife Katherine and their son Corbin recently moved to Oklahoma City and had trouble getting on their feet.  “Goodwill came through for us,” said Katherine.  “We would have been separated if we had lived at the mission but with the help of Goodwill’s SSVF program (Supportive Services for Veteran Families) we received the help we need to pay deposits and our first moths rent for our new home.”  Married 30 years, she said they are the happiest they’ve ever been.  Having to rely on the kindness of others is difficult, but they found that Oklahoma City has the best people they’ve ever encountered.

Cameron and his family enrolled in the SSVF program in June of 2014.  He was discharged from active duty in September 2013 after being in the military for 5 years and was having trouble adjusting to civilian life.  Cameron, his wife and their children had been staying with his in-laws when they were evicted from their home.  The day he entered the program, SSVF was able to place him and his family in a hotel for emergency housing while they could secure a more permanent solution.  Within a week of being in a hotel, Cameron’s wife Kassi gave birth to their daughter and a few weeks later were able to move into an apartment with the help of SSVF financial assistance.  Cameron is now working full-time and plans to attend school for Occupational Therapy with the help of his GI bill.  With the help of SSVF and his hard work, Cameron and his family were able to become stably housed and back on their feet.

If you know a Veteran who is homeless or at-risk of becoming homeless please call Heartline 211 from any phone and ask about the SSVF program.
Check your eligibility by answering the following questions:

Have you ever served in a branch of the US military?

o Yes

o No

Are you struggling financially?

o Yes

o No

Are you homeless or at-risk of becoming homeless?

o Yes

o No

If you answered yes to ALL of these questions, please call Heartline 211 from any phone and ask about the SSVF program.

FAQ’s
How does the SSVF Program define a “Veteran”?
A “Veteran” is defined as a person who served in the active military, naval or air service and who was discharged or released there from under conditions other than dishonorable.
How is “Veteran Family” defined?
Veteran Family means a veteran who is a single person or a family in which the head of household or the spouse of the head of household is a veteran.
What does “very low-come Veteran Family” mean?
Very low-income veteran family means a veteran family whose annual income, as determined in accordance with the 24 CFR5.609, does not exceed 50 percent of the median income for an area or announced by VA in the Notice of Fund Availability based on residency within an area with unusually high or low construction costs, fair market rents or family incomes.
What does “occupying permanent housing” mean?
A very low-income veteran family will be considered to be occupying permanent housing if the very low-income veteran family :
(i) Is residing in permanent housing;
(ii) Is homeless and scheduled to become a resident of permanent housing within 90 days pending the location or development of housing suitable for permanent housing; or
(iii) Has exited permanent housing within the previous 90 days to seek other housing that is responsive to the very low-income veteran family’s needs and preferences.
What is the definition of “permanent housing”?
“Permanent housing” means community-based housing without a designated length of stay.  Examples of permanent housing include, but are not limited to, a house or apartment with a month-to-month or annual lease term or home ownership.
Who can receive supportive services under the SSVF program?
To receive supportive services under this program you must be:
A.) A member of a Veteran family: A Veteran Family is defined as a single person or a family in which the head of household or the spouse of the head of household is a Veteran.
B.) Very low-income: Your household income does not exceed 30% of an area median income (as adjusted)
C.) “Occupying Permanent Housing” you either (i) are residing in permanent housing; (ii) are homeless and scheduled to become a resident of permanent housing within 90 days pending the location or development of housing suitable for permanent housing; or, (iii) have excited permanent housing with the provius 90 days to seek other housing that is responsive to your needs and preferences.
Are Veterans who are single (not part of a family) eligible?
Yes.  The definition of “Veteran Family” used in the SSVF Program includes Veterans who are single and families in which the head of household or the spouse of the head of household is a veteran.